Shipping & delivery
At your home as quickly and smoothly as possible.
Free from €100
Below that €5.95
Processed within 1-3 business days
Delivered in 7-14 business days
You will receive your code by email as soon as your package has been shipped
Processing your order
All orders are processed within 1 to 3 business days, excluding weekends and holidays. Pre-ordered items are processed within 1 to 3 business days after they have arrived in our warehouse. After placing your order, you will receive a confirmation by email. Didn't receive an email? Check your spam folder or contact us.
Where do we ship to?
We ship to the Netherlands, Belgium, and internationally. The delivery time is 7 to 14 business days.
Changes and address
Would you like to change something about your order? Then email us directly at support@naveora.com. Once your order has been shipped, this is no longer possible. Please check your delivery address carefully: if a package is returned due to an incorrect address, we will refund the order (excluding shipping costs) and you can order again.
Delay
We do our best to deliver your order on time, but are not responsible for delays with the carrier. Has your package not arrived after the expected date? Email us with your order number, and we will look into it.